"One of the best in the nation! Dr. Schaffer's experience, success, and expertise are unmatched in his field."
-- Donald Clifton, Aortic Valve, Valve Replacement, Root Replacement, Coronary Artery Bypass, 04/01/2026
"The surgery was very successful. I've not felt this good in years. Dr. Schaffer and the staff at Plano Heart Hospital did an outstanding job. Incredible experience and quality care."
-- Donald Greg Clifton, Aortic Valve, Valve Replacement, Root Replacement, Coronary Artery Bypass, 04/01/2026
"I can not say enough good things about Dr. Schaffer. Bedside manner excellent. He explained things. Just an excellent doctor. Would recommend him to everyone. He is the only heart surgeon I will use."
-- Jeannie Milliken, Aortic Valve, Mitral Valve, Valve Replacement, Median Sternotomy, 03/20/2026
"Dr. Schaffer is a life saver. He saved my life without hesitation and was very respectful and encouraging before and after my surgery."
-- Kristi Adams, Pulmonary Valve, Valve Replacement, Coronary Artery Bypass, 02/27/2026
"Unexpected blockage in "widow maker" and need for two bypasses plus replacement of aortic valve was present after echo test. It was explained a team of experts would work to design the necessary operation for resolution of both.
Dr. Justin Schaffer introduced himself and explained his close relationship with the doctor who was attempting to repair my valve with an intervention. Avoiding major surgery was no longer an option. He explained the extent of success of Baylor Scott and White and the major experience his surgery team had. He had been consistently successful with doing a coronary artery bypass graft (CABG) procedure.
Dr. Schaffer was clear concise and drew a diagram of the challenges are and options. The two doctors sat down, designed and debated for long hours the most efficient procedure to give me best outcome. Both doctors had confidence in their team and support staff to erase any anxiety I had. Their success rate is the best in Texas and rated no 1.
Their goal was to get me to live to 100 like my mom. At 78, this was hitting the lottery as I always expected to die young in my 60’s like my father’s lineage. 7 out of 10 died early from high triglycerides and heart failure.
I was impressed from start to finish that the care I received was beyond excellent. God brought me here to Texas, to these Doctors, to this facility, to change the course of outcomes after almost 60 years. I got the miracle I always prayed for at Baylor Scott White Heart Hospital."
-- Judith Forsberg, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 02/23/2026
"Dr. Schaffer is very well spoken. He really helped me understand everything. Great bedside manners. I'm doing great after 5 weeks recovery."
-- Johnny Wilson, Aortic Valve, Valve Replacement, 02/06/2026
"Dr. Schaffer is the best surgeon I have ever had. I have had multiple major surgeries due to issues from birth, including an open-heart surgery in Houston 7 years ago.
Because of my horrible experience in Houston, I had PTSD and was extremely anxious about the surgery. After meeting with Dr. Schaffer, my fears were removed and I walked out of our consultation with peace and a reassurance that I had found the right surgeon. He never opened my chart, yet who knew everything about my case, including he had contacted Houston to get details on my first open-heart surgery.
My family who attended the appointment with me all commented on how knowledgeable he was on my case and that I was not just another number. I never felt rushed and he took the time to answer all my questions.
My care before the procedure and in the hospital was amazing. His whole staff really cares about you as a patient and ensures that you get the best care while in the hospital. I would highly recommend Dr. Schaffer. In fact, I have already sent two patients to him. My surgery was 4 weeks ago, and I feel amazing and am walking 2 miles a day."
-- Melissa Solis, Aortic Valve, Valve Replacement, 01/26/2026
"Dr. Schaffer was great to deal with. He was very informative before and after the surgery. He performed aortic valve replacement on my bicuspid aortic valve that had severe stenosis. I was very lucky to find a great robotic surgeon close to home.
The procedure went great and I was walking 2-3 miles within a week of surgery. The staff at Baylor Heart Hospital Plano was awesome. I plan on completing a half marathon within two months of my surgery (most of it will be walking).
I highly recommend Dr. Schaffer and the Baylor Heart Hospital in Plano Texas."
-- James Burmeister, Aortic Valve, Valve Replacement, Robotic Surgery, 01/05/2026
"Everything about the surgery went well. So far, the recovery is going well.
Dr. Schaffer is great. I was glad he came in to visit after the surgery and talked about how it went. I don't recall having too many questions for him."
-- Dennis Mitchell, Aortic Valve, Valve Replacement, Reoperation, Median Sternotomy, 12/22/2025
"Dr. Schaffer was excellent! He explained things and made sure I understood it. He checked on me post surgery and informed me who would see me in his absence. I felt safe knowing he was in charge of my heart."
-- Cheryl Smith, Aortic Valve, Valve Replacement, Robotic Surgery, Maze Procedure, 12/22/2025
"Dr. Schaffer is the best! A complete doctor with a great team."
-- Kevin Wedge, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 12/17/2025
"Dr. Shaffer was amazing. He replaced my aortic valve using the mini-AVR procedure - which means no cracked sternum. They access the heart and valve using a robot, and the recovery is much shorter. I am just over 3 weeks post-op, and I can walk almost 2 miles unassisted. He and his team were great, and they kept my wife and family updated the entire time.
I fully, with all "my heart", trust and recommend Dr Justin Shaffer."
-- Jeff Dean, Aortic Valve, Valve Replacement, Robotic Surgery, 12/16/2025
"I had a surgical aortic valve replacement (SAVR) re-operation. I am highly satisfied with the whole experience!"
-- Randy Stephens, Aortic Valve, Valve Replacement, 12/09/2025
"Dr. Schaffer in my experience is an excellent surgeon. He is personable and shows interest in his patients. I recommend him to anyone.
"
-- Jose Cruz Parada, Aortic Valve, Valve Replacement, 11/26/2025
"My experience was super. I was impressed with Dr. Schaffer's skills. I am so happy to be alive. The nurses and entire medical team were knowledgeable in the care of cardiac patients. They all treated me with kindness and courtesy. They were helpful in my needs and knew how to care for me. The staff was great!"
-- Katie Wells, Aortic Valve, Valve Replacement, 11/12/2025
"I am very thankful for all Dr. Schaffer did to provide me a better quality of life. His Nurse Practitioner was the top of the line in patient care. Nurses at the Baylor Scott & White The Heart Hospital - Plano were especially wonderful. Great, blessed experience."
-- Terry Krawitz, Aortic Valve, Valve Replacement, Robotic Surgery, Maze Procedure, 09/22/2025
"I had a successful robotic valve surgery. Dr. Schaffer's bedside manner is wonderful."
-- Diane Gardner, Aortic Valve, Valve Replacement, Robotic Surgery, 09/15/2025
"Dr. Schaffer was fantastic and I have absolutely no complaints about his work or interactions with him."
-- Jerry Dziuba, Aortic Valve, Mitral Valve, Median Sternotomy, Root Replacement, 09/03/2025
"The process started with a trip to the valve clinic. After testing, a team of doctors including Dr. Schaffer, went over the results with me and discussed treatment options.
I chose Dr. Schaffer to perform the mini-sternotomy. The initial recovery was fast, I was able to go home on the fourth morning. Dr. Schaffer and staff kept me informed of my progress and gave me advice that helped for a speedy recovery. I had performed a ton of research in the months prior to surgery and was familiar with BSW staff and capabilities.
I strongly recommend Dr. Schaffer to everyone and let them know he was the best for my valve replacement. I'm currently in my 6th week with lifting limitations until I heal internally from the mini-sternotomy. I'll be fishing soon!"
-- Alvin Meier, Aortic Valve, Valve Replacement, Mini Sternotomy, 08/19/2025
"Dr. Schaffer was very nice and explained the robot-assisted valve replacement. Surgery was good. 6 days in hospital. Thought I would recover a little sooner. Today is 5 weeks, I am walking 3 miles per day and back at the gym working with minimal weights."
-- Robert Keith, Aortic Valve, Valve Replacement, Robotic Surgery, 06/10/2025
"Doctor Schaffer performed Open Heart Surgery (OHS) on me June 2, 2025 for Aortic Valve Replacement. The Doctor explained in detail the work that was going to be accomplished and what to expect after surgery. On surgery day preparation, the Nurses, Anesthesiologist and staff were great and everything went extremely well.
After surgery, I was sore but was never in any pain except for sneezing, coughing etc. The heart pillow is a must during the healing process. Doctor Schaffer did visit while in recovery to see how I was doing and answered questions to our understanding.
I was released on the 4th day after meeting with the Doctor. Recovery at home went better than expected. My chest incision healing went well with no problems. Once again, I had no pain, only soreness as the incision healed and only took Tylenol a few times. The heart pillow is a must while healing and the incentive spirometer to exercise the lungs are a great help (both provided).
I have full faith in Dr. Schaffer if I ever need any more work."
-- Mark Sheafer, Aortic Valve, Valve Replacement, 06/02/2025
"Best surgeon I have ever dealt with. Doctor Schaffer knows what he is doing and explained the operation."
-- Sherrie Bell, Aortic Valve, Mitral Valve, Valve Replacement, 05/29/2025
"Dr. Schaffer and his team were amazing to me. From start to finish. Being a single momma, it's rarely ever about me. With this surgery I was the center focus. It's exactly what I needed. All I needed.
I didn't realize then how sick I was. I was barely hanging on. After my surgery, I'm living life to the fullest. I'm here for son. He's a ball of energy that now his momma can match.
My surgical results couldn't be better. Scares are minimum. I recovered so quickly. People say, " you're on fire for life." I tell them "I had heart surgery 3 months ago" "feel the best I have in my whole life". Thank you Dr. Shaffer!"
-- Rebecca Tiller, Mitral Valve, Valve Replacement, 05/20/2025
"I met Dr. Justin Schaffer at The Heart Hospital Baylor, Plano, TX, with his calm, caring demeanor. It was obvious he had studied my records, was prepared to answer my questions, and was a master of the process to correct my issues. We talked. Amazing! A cow's valve. I felt so confident. I immediately knew he was the right doctor for me. Exactly what I needed. Because his confidence and caring chased my fears away.
The results of his expertise and the brilliant ones he chose to assist him was unknown to me because I closed my eyes for 5 1/2 hours. When I opened my eyes, I said, "Is it over?" It seemed so quick. I had no pain. They said they "stayed ahead of the pain." That proved to be true.
In a private ICU room, I was given a red heart-shaped pillow to remind me that I had to protect my incision. I also recalled how quick it seemed to me from the time my family brought me to The Heart Hospital where we were met by the free valet service. The front desk receptionist was cheery and welcoming. I felt at home.
All of the staff members, I thought, were handpicked just for me. So kind, so educated, so skilled, so personable, and each one signed my red pillow that I am looking at now remembering that it all seems like a dream that happened 12 weeks ago. I stayed 8 days in the hospital among so many kind, loving, nurses.
I feel better everyday. Everything has gone well with no issues. Thank you, Dr. Justin M. Schaffer for your magnificent success with my complicated heart issues. For such a critical time in my life, this was the most perfect experience I have ever had from all who provided me care, and I felt no fear. My family was grateful for calls from the operating room to tell them the progress during the 5 1/2 hours they waited. Thank you for saving my life, and for my Heart-to-Heart pillow to remind me."
-- Sylvia Mahoney, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 04/16/2025
"Extremely pleased with all aspects of the surgery. Recovering very well."
-- Willie Surles, Aortic Valve, Mitral Valve, Valve Repair, Valve Replacement, Robotic Surgery, 04/01/2025
"Dr. Schaffer is very courteous, friendly, personable. He listens to your concerns, He discusses these with you. He discusses what he feels should be done, and how you feel about it. The prognosis, and the alternative.
After the surgery, he is always there to check on you, to see how you are doing. I am 84 years old. There are many surgeons that would not have
taken the risk to operate on an 84 year old.
After talks with Dr Schaffer, I was willing to take the risk. We always have to look at the risk vs the benefits. Dr Schaffer was willing to take the risk.
Surgery went well. I am doing good. My sincere thanks to one of he best ever, Dr. Schaffer and all his surgical team and all his staff. Dr. Schaffer is one who is really concerned and cares about his patients."
-- William Taylor, Aortic Valve, Tricuspid Valve, Valve Repair, Valve Replacement, 03/28/2025
"Surgery went very well. Recovery was great also."
-- Deanna Crabtree, Aortic Valve, Valve Replacement, 03/05/2025
"Dr. Schaffer was extremely competent. When one of the drainage tubes attached itself to one of the sutures, I started to bleed out as a result of the suture being compromised upon pulling the tubes.
It was an emergency situation. I could actually feel the blood squirting out from my body onto my right arm. I thought I was gone.
But, the nursing staff at Baylor Scott & White Plano took charge. They found Dr. Schaffer, who had just completed a procedure. They must have acted fast because I was losing blood. They had to intubate me and open me up again.
This was three days after my first surgery. Those nurses and Dr. Schaffer saved my life!"
-- John Diulus, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 02/21/2025
"Dr. Schaffer and his team did a great job with my operation and were awesome with the explanation of what was done and what I would have to do after surgery.
He was honest with me about everything and understanding about some of the many questions I had about recovery. I would recommend he and his team there at Baylor Scott & White Heart Hospital in an open-heart beat."
-- Rockland Owens, Aortic Valve, Valve Replacement, 02/15/2025
"This was my third open heart surgery, the second to deal with the valve. Dr. Schaffer was amazing! He fully explained the procedure and was present to answer any questions. He was there before and post surgery unlike my past experience where I had little contact with the surgeon. I would highly recommend him for heart surgery!"
-- Rain Henderson, Aortic Valve, Valve Replacement, Reoperation, Coronary Artery Bypass, 01/08/2025
"Awesome doc! Love that he actually took the time to sit down and talk with me and members of my family and answered all our questions before the surgery. Follow up was great, too!"
-- Pat Thibodeau, Aortic Valve, Valve Replacement, 12/01/2024
"I am very fortunate I received excellent care and had excellent communication through the whole process which made recovery much easier."
-- Greg Cryer, Aortic Valve, Valve Replacement, 10/28/2024
"Dr. Schaffer was outstanding."
-- Greg Cryer, Aortic Valve, Valve Replacement, 10/27/2024
"Dr. Justin Schaffer was outstanding in every way. He prepared me well for the surgery, answered my questions in language I could understand and followed my recovery bringing in specialists to assure a full recovery. I highly recommend him!"
-- Diane Zarate, Aortic Valve, Mitral Valve, Valve Replacement, Median Sternotomy, Coronary Artery Bypass, 10/21/2024
"Dr. Schaffer was incredibly patient and kind every time I met with him. His bedside manner is great but you aren't going to be coddled. He is to the point. So, if you need something, say something. My concerns were all addressed in a clear and concise manner & I was never left confused or wondering. My surgical results have been great. I'm 2 months post-op and feel great. I have no regrets about having the surgery or choosing Dr. Schaffer."
-- Christy Ware, Aortic Valve, Valve Replacement, Median Sternotomy, Root Replacement, 09/30/2024
"Once I find a professional I trust, I don't worry about everything. I put it in their hands. Dr Schaffer impressed me with his knowledge and answered all my questions. After that, I just let him do his thing!"
-- Joe Madden, Aortic Valve, Valve Replacement, Median Sternotomy, 06/14/2024
"I feel incredibly fortunate to have Dr. Schaffer perform my surgery. I went to the Valve Clinic at The Heart Hospital. The original plan was that I would have a TAVR procedure.
After the testing and the analysis of the doctors, it was determined that I would need a triple bypass and an aortic valve replacement. My family and I were very surprised to hear this but glad to know it before any procedure was done.
Dr. Schaffer was very exacting in his explanation of my options. After the operation, he visited several times and told me I should make a complete recovery. The staff at The Heart Hospital of Plano was incredible. Both for my care and keeping my family informed.
I know I am very fortunate to have been treated by all of these fabulously talented and dedicated people."
-- John Mix, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 05/31/2024
"Careful planner and strong patient communication. Confident but not arrogant. Considerate of my interests regarding the procedure. Technically, the procedure went well and post procedure healing, therapy and recovery went very well."
-- Vernon Johnson, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 05/24/2024
"Dr. Schaffer was excellent. He was very thorough in explaining the condition, using heart model and drawings, and describing the implications of stenosis.
Very calming manner, asked me to call him if I had further questions, checked in on me several different days during toy hospital recovery.
So far, the results are great -- I feel very little post-surgery pain and I am getting stronger every day. To have been a very scary ordeal going into this, Dr. Schaffer and his team made me feel like I was in the right hands and provided excellent treatment."
-- Jerry Williams, Aortic Valve, Valve Replacement, Median Sternotomy, Coronary Artery Bypass, 03/22/2024
"Absolutely would recommend Dr. Schaffer to anyone and I have!!!
Total confidence and could not ask for a more talented surgeon. Knowledge set and ability to communicate is second to none. I couldn't be happier."
-- Craig Walker, Aortic Valve, Valve Replacement, Median Sternotomy, 03/19/2024
"It is impossible that there is any better than Dr Schaffer. From every aspect, it was a "home run". He knew my objectives and his skill helped me get there."
-- Craig Walker, Aortic Valve, Valve Replacement, 03/19/2024
"I am alive because of the skills of Dr. Schaffer and his team. Dr. Schaffer showed great care in communicating all aspects of the surgery and recovery."
-- John Mondy, Aortic Valve, Valve Replacement, 02/19/2024
"Awesome doctor. Had no complications. Had a bowel movement same day of surgery. My nursing team were phenomenal. They kept me in front of the pain. They were very professional in monitoring me. My family work in the healthcare industry. They were very pleased with the level of support & service.
Personally, Dr. Schaffer appeared one day in the rehab facility peeking in. I recommend Dr Schaffer, or BSW Heart Hospital to anyone. Thank you for allowing me to share."
-- Kenneth Ware, Aortic Valve, Valve Replacement, 02/09/2024
"Outstanding experience. I felt updates were timely and helpful. Received excellent care. Surgery was without issue."
-- Jerry Griffin, Aortic Valve, Valve Replacement, 01/29/2024
"Through the whole process, I was completely a peace with Doctor Schaffer’s skill to do the replacement necessary to give me my life back. He was very personable and willing to explain the process. His staff were so supportive before and after the surgery.
I’m already telling all my friends that if they or their family needs heart surgery that Baylor Scott and White Plano are the best they could ever want."
-- Mickey (Michael) Taylor , Aortic Valve, Mitral Valve, Valve Replacement, 01/19/2024
"Dr. Schaffer was informative, helpful and very supportive. "
-- Michael Taylor, Aortic Valve, Mitral Valve, Valve Replacement, Median Sternotomy, 01/19/2024
"My surgery was an emergency and Dr. Schaffer was great. He was very nice and informative to my family. The bedside manner of Dr. Schaffer and his team was also exceptional. The Heart Hospital in Plano was a great facility."
-- Sharon Jones, Aortic Valve, Valve Replacement, Root Replacement, 01/10/2024
"Hello everyone, It’s my pleasure to write about Dr. Justin Schaffer.
I had my surgery on December 18th, 2023. I was staying at the Plano Hospital for 4 nights. The hospital team of nurses was open, professional, and excellent. I remember all of them. Thanks a lot!!!
Almost 2 years have passed since my surgery. I have followed all the recommendations I received. Two principles I have followed for the past two years: healthy food and physical exercises. They included walking, gym, swimming, and biking. Now, I am feeling very good and I am feeling I am a normal healthy man.
God bless Dr. Schaffer and all people, who helped him that time. Thanks a lot and God bless you."
-- Temur Yunusov, Aortic Valve, Valve-Sparing Aortic Root Replacement, Valve Replacement, Coronary Artery Bypass, 12/18/2023
"The Lord and Dr. Schaffer are the greatest.
Dr. Schaffer saved my life. I now feel 46 years old at 66 years old. I would use and recommend him over and over.
The most down to earth doctor you could ever ask for. Thank you again Dr. Schaffer from the Top and Bottom of my heart."
-- Daniel Burns, Aortic Valve, Valve Replacement, Median Sternotomy, 11/07/2023
"Dr. Schaffer is exactly the type doctor that you want performing any type surgery on you, but especially one with the magnitude of a heart valve. He is super intelligent and knowledgeable, does a great job of explaining all available options, but respects the patient's opinions and wishes. He is incredibly qualified and I am thankful that I was referred to him. If you must have heart surgery, I highly recommend Dr. Schaffer. You won't be sorry that you chose him!"
-- James Pace, Aortic Valve, Pulmonary Valve, Ross Procedure, 10/19/2023
"The best heart surgeon I could have had. God let me have him and I am so thankful. He is marvelous and his care for me was above what I could have hoped for. Thank you Dr. Schaffer and all the nurses and staff. God Bless You All!"
-- Genevieve Waltrip, Aortic Valve, Valve Replacement, 10/02/2023
"Dr. Schaffer was personable and confident without being arrogant. He explained the procedure very well. My results were good and I am leading a normal life with no restrictions."
-- Barnett Denton, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 09/25/2023
"Dr. Schaffer is great!"
-- Willis Rowan, Aortic Valve, Valve Replacement, 09/12/2023
"Outstanding surgeon! I would highly recommend Dr. Schaffer! The surgery exceeded my expectations. I have so much energy after the procedure!!!"
-- Lloyd Hayes, Aortic Valve, Valve Replacement, 09/06/2023
"3rd aortic valve replacement. This redo replaced a failing, 5 year old TRIFECTA GT valve with an On-X valve."
-- Scott Sullivan, Aortic Valve, Valve Replacement, Median Sternotomy, Root Replacement, 09/05/2023
"Great experience during staying at the hospital; good bedside manner, friendly and caring. The surgery was a great success, no pain and healing fast. I would recommend Dr. Schaffer to anybody needed that kind of surgery. "
-- Roy Gimpel, Aortic Valve, Valve Replacement, 08/30/2023
"Very good experience. He was kind, informative and good follow up."
-- James Landrum, Aortic Valve, Tricuspid Valve, Valve Replacement, Median Sternotomy, 08/28/2023
"Dr. Schaffer was amazing. He made me feel comfortable and confident all would be fine. Surgery went well. Very pleased and happy with every aspect of the surgery and Dr. Schaffer. Thank you and God's blessings."
-- Hal Holbrook, Aortic Valve, Valve Replacement, 08/07/2023
"My experience was great. I wouldn’t be here now if it wasn’t for Dr. Schaffer."
-- Charles West, Aortic Valve, Valve Replacement, 07/30/2023
"Great."
-- Jitka Kopalek, Aortic Valve, Valve Replacement, 07/26/2023
"This surgeon has excellent bedside manner with me as a patient, my family and the nurses as well. The surgeon checked in post-operative before his daily surgery and also between surgeries. The results were excellent as I am recovering at a great pace. "
-- Michelle Ballard, Aortic Valve, Tricuspid Valve, Valve Replacement, Transcatheter, 07/25/2023
"Excellent experience in every aspect -- Dr. Schaffer’s skills, bedside manner, his office and Plano Heart Hospital."
-- Joyce Leland , Aortic Valve, Mitral Valve, Valve Repair, Valve Replacement, 07/14/2023
"Dr. Schaffer was so very kind and professional. He was worried I wouldn’t survive the surgery. I told him it was ok. I knew I would be present with our Lord Jesus Christ if I didn’t make it. He is the reason I’m still here!!!!! God bless Dr. Schaffer and his team."
-- Vickie Sisneros, Mitral Valve, Valve Replacement, Coronary Artery Bypass, 07/06/2023
"Dr. Schaffer and team did an excellent job pre and during surgery. I had the Ross procedure done to fix a birth defect with my heart that was not caught till I was 50! Dr. Schaffer and team did a great job explaining about the surgery and a great job during the surgery. He visited during my recovery in hospital and was available when needed."
-- Michael Ciccarello, Aortic Valve, Pulmonary Valve, Ross Procedure, 07/03/2023
"I did a lot of reading and research prior to selecting Dr. Schaffer as my surgeon.
I had my aortic valve replaced, as well as an section of my ascending aorta. My father required the same surgery, so we had Dr. Schaffer do both of our surgeries in the same week.
We both are very pleased with the results. Dr Shaffer could not have been better to us... Very professional but extremely personable. He takes the time needed to answer questions and really cares about his patients. The surgery went perfectly, and recovery has been much easier than expected."
-- Jesse Thompson, Aortic Valve, Valve Replacement, Median Sternotomy, Ross Procedure, 06/30/2023
"Excellent, good communicator, hospital stay was 6 days."
-- Jack Stone, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 05/31/2023
"Excellent - both surgeon and care at BS&W hospital and recovery facility. I was 88 at time of surgery, grateful that they would do the surgery, and felt confident of the results going in."
-- Barry O'Brien, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 05/17/2023
"Dr. Schaffer ensured that I was educated, prepared, and confident in my understanding and expectations of my surgery and after.
He (and all his team members) did an excellent job helping me understand the who, what, when, where, and why of my condition and my subsequent surgery.
Immediately after my surgery, Dr. Schaffer continued to provide care and support until I was released from his care. I sometimes feel that if you want a superior doctor you have to sacrifice connection and bedside manner, or vice versa. Dr. Schaffer is the rare exception that combines excellence and care/support.
I am thankful to have had him as my doctor (and to have had the team that surrounds him) during an incredibly difficult time."
-- Leslie McKinney, Aortic Valve, Mitral Valve, Valve Replacement, 03/20/2023
"Outstanding!"
-- Eric Stanley, Aortic Valve, 02/27/2023
"Great!!"
-- Jack Teel, Aortic Valve, Valve Replacement, 02/20/2023
"Dr Schaffer rebuilt my aortic arch and cleaned up an existing St. Judes Valve from an aortic dissection occurring in 2002. He was great as well as his entire staff. I'm not sure if any other surgeon could have done a better job and have made me feel more confident in their abilities. I am only 5 weeks post op, but we'll on my way to a full recovery."
-- Mark Alterman, Aortic Valve, Valve Repair, Median Sternotomy, 02/14/2023
"Dr. Justin Schaffer is a great heart surgeon. He has great bedside manner. He will take as much time as necessary to explain what he will do & let you ask any questions that you have. Everything went great. I would recommend him to all. Baylor Scott & White Heart Hospital, doctors, nurses, & all staff were very caring & excellent."
-- Joy Donaldson, Aortic Valve, Valve Replacement, 01/25/2023
"Dear Dr. Justin Schaffer and Staff,
I wanted to take a moment to express my heartfelt gratitude for the exceptional care and skill that you provided during my recent open-heart surgery. As you know, this was my fifth such surgery, and I cannot begin to express how much your expertise and compassion meant to me during this difficult time.
From the moment I walked into your office, I felt at ease and reassured by your calm demeanor and professionalism. Your attention to detail and willingness to answer my many questions helped me to feel more confident and comfortable with the procedure.
The surgical team that you assembled was top-notch, and I felt that I was in the best possible hands throughout the entire process. The care and concern that you showed me before, during, and after the surgery were truly above and beyond anything that I could have expected.
I am incredibly grateful for the skill and expertise that you and your staff provided, and I know that I am on the road to recovery thanks to your exceptional care. You have my deepest thanks and appreciation for all that you have done for me."
-- Rex Roe, Aortic Valve, Mitral Valve, Valve Repair, Valve Replacement, 01/23/2023
"From prep to recovery, Dr. Schaffer and his team addressed every concern I had, and then some. Over the years, I've had doctors who I wondered if they were even listening to anything I said, or I felt rushed out the door. Dr. Schaffer listened and took me through the entire process, addressing every question and concern. I remember being surprised how long our initial interview lasted.
After 5 days in the hospital, my wife was worried about me coming home. Dr. Schaffer and his team made that transition smooth for her, spending all the time necessary to address her fears.
It hasn’t even been six weeks since my surgery (open heart), and I feel better than I have in years, save a few bruises. We are fortunate to be living in the time we live with all the medical advancements. I was fortunate to have Dr. Schaffer as my surgeon. He’s the real deal.
I couldn't ask for a better team."
-- Denny Pentecost, Aortic Valve, Valve Replacement, 01/18/2023
"Dr. Schaffer was extremely skilled and explained my procedure very well. Answered all my questions and made me feel I was in good hands especially for a very involved procedure.
Dr. Schaffer stopped by to see me daily while I was in the hospital recovering and said I was doing very well which made me feel good. I’m doing well to this day and sometimes can’t even believe I went through open heart surgery."
-- Suzanne Doucette, Aortic Valve, Valve Replacement, Median Sternotomy, 12/27/2022
"I'm still here, so results were remarkable. The doctor was excellent and when he said that any problems that I would have in the future would not be related to the new aortic valve, my wife and I both believed it. Entire team was great."
-- John Smart, Aortic Valve, Valve Replacement, 12/18/2022
"Dr. Schaffer was very calming. He explained everything in language I could easily understand. He thought I would only need one valve. But, once he got to work, he found that I needed two valves fixed.
He also replaced a section of my aorta that would have caused problems with my aortic valve. I was hospitalized a few days longer but recovery was uneventful and went smoothly."
-- Donna Freestone, Aortic Valve, Mitral Valve, Valve Replacement, Root Replacement, 10/17/2022
"You gave me hope for my dad when I didn’t have any and you saved his life. I will forever be appreciative of you and your staff! God bless you!"
-- John Solis, Pulmonary Valve, 05/15/2022
"I am so amazed at how kind and engaging Dr Schaffer is and so knowledgeable of his treatment skills, taking time to share everything with me, which makes me believe my heart will be ok in his very capable hands. His staff is amazing, too, and a true reflection of him. My wife and I thank them all for their care."
-- Stephen Leddy, Mitral Valve, Tricuspid Valve, Valve Repair, Valve Replacement, 05/06/2022
"Dr. Schaffer gave me a feeling of confidence from minute one. At 81 years of age, he interviewed me before the surgery to make sure I was strong enough to survive the trauma of the surgery. I showed him that I could and everything went well from there! :)"
-- Burnie Chambers, Aortic Valve, Valve Replacement, 04/15/2022
"My experience could not have been any better! Dr. Schaffer was excellent! He explained the procedure to us before surgery and took time with my family explaining and answering their questions after the surgery!
One thing that really impressed and comforted me was Dr. Schaffer's presence! With his busy schedule he came to my room and checked on me - sometimes twice a day! He did not send some of his staff to check on me! He came and checked on me personally! I was impressed and it gave me great comfort!
The hospital stay was as good as it could be! The staff were great, the nurses were like God's angels hovering over me and carrying of me!
It was a hard surgery and was not without pain, but with the team of doctor, nurse and staff! It was as good as it could be and I am so thankful for all that they did for me!"
-- Thomas Stribling, Aortic Valve, Valve Replacement, 04/04/2022
"Fantastic. Good recovery. Very grateful for Dr. Schaffer and his team."
-- Scott Green, Aortic Valve, Valve Replacement, Root Replacement, 02/14/2022
"My surgery was performed on 12/21/21.The experience was overwhelming from the surgical team as well as the hospital personnel.
I was thoroughly impressed by everyone involved in my procedure and hospital staff. The recovery went well and although I was retired I went back to work on March 31st of 2022.
My family and I thank everyone involved from the bottom of our heart and would recommend the fantastic people especially Dr. Justin Schaffer for improving my health and my life."
-- Bobby Hayes, Aortic Valve, Valve Replacement, 12/21/2021
"I can not say enough about the doctors, nurses, nurse practitioners and staff at Baylor Heart Hospital. It takes a "Team" and this team was awesome.
We were very comfortable and confident in every step of the procedure. Baylor Heart and Dr. Schaffer, Dr. Shalik, Dr. Potlurie, the anesthesia team, echo cardio technicians... Everyone is FANTASTIC. Thank you all so much!"
-- Kelly Langley, Aortic Valve, Transcatheter, 12/01/2021
"I am hard pressed to believe there is anyone better than Dr. Schaffer. He is a superstar and so is the whole office staff! Checked on me everyday in the hospital, took the time to explain everything that happened, answered any and all questions and his work was exceptional - with minimal scarring even with my chest having to be opened.
Having heart surgery is a scary thing, but I consider myself very lucky to have him as my doctor. Very highly recommended."
-- Greg Garrison, Aortic Valve, Valve Replacement, 11/01/2021
"The absolute best. Johns Hopkins and Stanford background. He respected my Texas A&M football so much, he got me back for the Alabama game."
-- Brad Johnson, Aortic Valve, Valve Replacement, 08/25/2021
"Dr. Schaffer literally saved my life. I was diagnosed with HOCM, Hypertrophic Cardiomyopathy Obstructive. I had an Evera MRI XT DR Defibrillator/Pacemaker, which allowed Dr. Schaffer to aggressively remove muscle from inside my heart.
Immediately upon meeting Dr. Schaffer, I knew I had the right surgeon and the right hospital, Baylor Scott and White Heart Hospital in Plano, Texas. Dr. Schaffer sat down with me and explained in detail how important the surgery was and coupled with the fact that this is a genetic disease which took my grandfather at 66 years old and my uncle Frank in his early 70's.
I knew, at 64, that I had more living and things I wanted to do... I went through two hospitals and three different cardiologists before I was referred to Dr. Schaffer. I tell everyone I meet that the only place in Texas to have heart surgery is Baylor Scott and White Heart Hospital. I always refer them to Dr. Schaffer and his team.
I went from being totally exhausted taking 15 steps, to gradually working my way up to 4 and 5 mile walks. I have co-morbidities, HOCM, Diabetes Type 2, and CAD-RAD3. But at 69... I am still riding my motorcycle and able to do all my "Honey Do List". So "Thank You!" to my Creator and for putting Dr. Schaffer in my life!!! "
-- Richard Hulslander, Mitral Valve, Valve Repair, 07/28/2021
"Very nice and attentive! Great surgeon! "
-- Virginia Rountree, Aortic Valve, Valve Replacement, Coronary Artery Bypass, 07/27/2021
"Caring, highly professional. Instilling a high degree of confidence in his ability to treat me."
-- Terrence M Hanlon, Aortic Valve, Valve Replacement, 07/07/2021
"Excellent surgeon. I was lucky to have him."
-- Stephanie Willson, Aortic Valve, Mitral Valve, Valve Repair, Valve Replacement, Coronary Artery Bypass, 03/03/2021
"I have nothing but praises for Dr. Schaffer and his staff. I can not say enough good things about the professional staff nurses - just all around excellent staff. I couldn’t have ask for any better treatment.
My procedure was a little more difficult for the staff due to my situs inversus but they handled my backwardness in stride. Have not had any issues in the five years since.
Thank you for the opportunity to say that."
-- John Cranford, Aortic Valve, Valve Replacement, 12/14/2020
"Excellent."
-- Terrence Hanlon, Aortic Valve, Valve Replacement, 11/11/2020
"Dr. Schaffer was extraordinarily kind and understanding. His bedside manner was above and beyond my expectations including his team during the pre-op visit.
In a very light moment (to settle myself down), I suggested that I visit him on his yacht in Monte Carlo in 10 years. Everyone in the room laughed. I will never forget his kindness and warmth."
-- Michael Bertakis, Aortic Valve, Valve Replacement, 09/11/2020
"My surgeon was amazing! I had complications and had to go through a second surgery but I survived the ordeal with the expert help of Dr. Justin Schaffer."
-- Nilufar Ahmed, Aortic Valve, Pulmonary Valve, Valve Replacement, 07/30/2020
"On January 6, 2020, I entered Baylor Scott & White The Heart Hospital in Plano, Texas where Dr. Justin Schaffer replaced my aortic valve and performed an abdominal aortic aneurysm repair.
I am very thankful for the excellent care I received at the Plano Heart Hospital under the direction of Dr. Schaffer and his surgical and nursing teams. Exceptional care.
Dr. Schaffer was very attentive checking on me multiple times a day during my hospital recovery, and the nursing team was very professional and exceptional. I can highly recommend this hospital and Dr. Schaffer for this surgery."
-- Edward Plaxco, Aortic Valve, Valve Replacement, Median Sternotomy, Root Replacement, 01/06/2020
"Dr. Schaffer is an amazingly, brilliant surgeon. His bedside manner is without question top notch. Kind, considerate, and in tune with his patients. You won’t leave until he’s sure you’re okay to leave and takes every precaution to ensure that. In my opinion there’s none better than Dr. Justin Schaffer.... he saved my life without question and I’m truly blessed that he did!!!"
-- Jerry Sams, Aortic Valve, Valve Replacement, Median Sternotomy, Root Replacement, Maze Procedure, 08/13/2019
"Dr. Schaffer and the staff at Baylor Scott & White Heart Hospital Plano were outstanding! Dr. Schaffer’s bedside manner is top-notch and my surgical results were excellent. I experienced little to no pain. I highly recommend this facility and this surgeon to anyone in need of medical matters involving your heart!"
-- Jerry Sams, Aortic Valve, Valve Replacement, Median Sternotomy, Root Replacement, Coronary Artery Bypass, Maze Procedure, 08/13/2019
"Dr. Schaffer is an incredible surgeon! He walked me through the entire procedure with great patience. I cannot imagine having anyone else do this surgery."
-- Cyndy Moore , Aortic Valve, Valve Replacement, Mini Sternotomy, Mini-Thoracotomy / Port Access, 05/16/2019
"During this time, Dr Schaffer or his staff have always been there for me and my family. He answered every question and concern, providing easy answers for us to understand. His staff provide data on options and valve types for us to research. After discharge he stepped when my cardiologist refused to post manage my care. So far I am very impressed with him and his staff."
-- Thomas Barton, Aortic Valve, Valve Replacement, Median Sternotomy, 05/02/2019
"Excellent doctor! Above and beyond expectations! Thank you Dr. Schaffer for giving me the opportunity to enjoy life and a few more years. God bless you! 🙏💞"
-- Santiago Ortiz, Aortic Valve, Valve Replacement, 03/28/2019
"It is with utmost gratitude that I was fortunate enough to have had Dr. Justin Schaffer perform my chest aortic aneurysm repair on January 8, 2019 at the Heart Hospital in Plano. Dr. Schaffer is an amazing surgeon in addition to being a kind, caring doctor who explained my procedure thoroughly and patiently answered all my questions. Dr. Schaffer visited me twice daily the whole 7 days I was in the hospital! My recovery has been remarkable and I’ll forever feel thankful and blessed that Dr. Schaffer was MY doctor!! I highly recommend Dr. Schaffer to anyone needing surgery!!!"
-- Pamela Hogue, Aortic Valve, Root Replacement, 01/08/2019
"Dr. Schaffer is incredible. He covers every detail with you about the operation, spends the time with you to make you feel comfortable and understand exactly what he is going to do. He is very passionate and shows he truly cares about each and every one of his patients. His team is amazing. I am truly thankful for Dr. Schaffer and team!!!! "
-- Jacob Bolton, Aortic Valve, Root Replacement, 12/13/2018
"Everything turned out much better than I expected. The Heart Hospital at Plano uses all the Cleveland Clinic protocols. The surgeons are top-notch! William Ryan and Justin Schaffer were my surgeons-the best of the best in Texas for sure, and probably in the entire USA!"
-- Gregory BRUMMETT, Aortic Valve, Valve Replacement, Median Sternotomy, 10/01/2018
"Dr. Schaffer was all I could ask for and more for my surgery. Prior to surgery he answered every question and always had time for detailed explanations. He put me totally at ease. Because of his thorough pre-surgery testing, there were no surprises or issues of any kind during the procedure. Post surgery, he saw me everyday (as did members of his team, and always had whatever time was needed to again answer my questions. He is as skilled a communicator as he is a top surgeon. I am one day short of four weeks from surgery, and I am totally pleased with my recovery and progress. I highly recommend Dr. Schaffer!"
-- George Carter, Aortic Valve, Valve Replacement, Mini Sternotomy, 09/19/2018
"Dr. Shaffer and his staff at the hospital have the most caring bedside m as manner. I can't say or do enough to thank Dr. Shaffer for saving my life."
-- Mark McCord, Aortic Valve, Pulmonary Valve, Mitral Valve, Valve Replacement, 07/31/2018
"I highly recommend Dr. Schaffer. He thoroughly explained the procedure and risks to my wife and me. He took the time to answer all of our questions. Knowing that I did considerable research prior to our consultation he asked me what type of valve I wanted and why. He explained the options and we made the decision on the spot. Dr. Schaffer personally checked up on me daily during my 9 day hospital stay."
-- Ron Gerner, Aortic Valve, Tricuspid Valve, Valve Replacement, Mini Sternotomy, 06/14/2018
"Dr Schaffer is wonderful in every respect. I feel that he is the BEST of the best. He explained my aortic valve replacement and triple bypass in a way that I understood, and then felt very confident in him performing the procedures. His knowledge and skill as a surgeon would be a high 10 (on a scale of 1 to 10). He monitored me closely post op. His bedside manner was reassuring, precise and genuine. My recovery has been speedy and much better than I ever expected. I feel exceedingly blessed, to have had Dr Schaffer as my cardiac surgeon!"
-- Joseph Hudson, Aortic Valve, Valve Replacement, 04/10/2018
"Wow. Doctor Schaffer made me feel safe. I had lost my mom to the same surgery. He assured me. It was emergency surgery. God guided him and they saved my life. "
-- Erma Jackson, Tricuspid Valve, Valve-Sparing Aortic Root Replacement, Valve Repair, Valve Replacement, Coronary Artery Bypass, 11/20/2017
"Thank God Dr. Shaffer was an incredible surgeon he explained all details to make myself as well as my family in layman's terms very compassionate young surgeon I had very minimal downtime mr. Shaffer as well as his office staff always returned phone calls in regards to concerns you really turned my life around and opened up my eyes have a happy and healthy life I thank you very much I would trust him to the fullest extent"
-- Randy Rotolo, Pulmonary Valve, 08/28/2017
"From the moment I met Dr. Schaffer, I knew I was in excellent hands. He and his team immediately put me at ease with their professionalism, warmth, and genuine care.
Before my aortic valve replacement, Dr. Schaffer took the time to thoroughly explain the procedure and what to expect during recovery. His calm and confident approach helped me feel prepared and reassured.
After surgery, Dr. Schaffer came by each morning during rounds to check on me personally. That daily presence meant a lot—it showed his commitment and compassion.
His bedside manner was outstanding: kind, attentive, and always willing to answer questions. I’m incredibly grateful for the care I received. Dr. Schaffer is truly exceptional, and I would wholeheartedly recommend him to anyone facing cardiac surgery."
-- Kelly Wilson, Aortic Valve, Valve Replacement, Mini Sternotomy, 07/14/2017
"Dr. Schaffer checked up on me every day of my 5-day stay at the hospital. He also did my follow-up in the office seven weeks after surgery."
-- Emily Hall, Aortic Valve, Valve Replacement, Median Sternotomy, Coronary Artery Bypass, 05/11/2017
"Dr. Schaffer is a great Surgeon. He explained every procedure, and the reason they had to be done. He never seemed to worry about the time taken. I felt confident he was the best. Still feel the same after my surgery."
-- james Yarbrough, Pulmonary Valve, Valve Replacement, 03/31/2017
"Dr. Schaffer is a excellent surgeon. He clearly explained the entire procedure he would perform on me, for my ascending aortic aneurysm. Dr. Schaffer performed the surgery on my aorta with flawless excellence. His post op care has also been excellent. My heart health is perfect and I am so very thankful to Dr. Schaffer and his staff. I highly recommend Dr. Schaffer for any of your heart surgical needs!"
-- Barry McClish, Aortic Valve, Root Replacement, 03/29/2017
"I am 44 year old male. I had a dilated aortic root, grade 4 aortic insufficiency, and a mildly dilated left ventricle. I was fortunate enough to have found this by chance (before it turned into heart failure). My EF (ejection fraction) was still normal.
I traveled to the Heart Hospital Baylor in Plano, TX from Arkansas (8 hours away). I was looking for an experienced surgeon to replace my aortic root and repair my aortic valve. While this was my “plan A”, I also came here to cover my “plan B”. Which was to have an On-X mechanical valve and conduit used, if the valve could not be repaired.
So I was looking for a surgeon, who was not only experienced with aortic valve and root repairs, but who also had experience with the On-x mechanical aortic valves. That is just what I found with Dr. Schaffer and Dr. Brinkman. They did a great job. I am recovering well. I am three weeks postop and doing much better than I anticipated. Once they opened me up and got a good look at the valve, they discovered that they would not be able to repair it. The valve contained fenestrations, which were not seen on the TEE. These fenestrations caused the tissue to be too thin to be repaired. Although this complication was an unexpected occurrence, it was important to me to have both options covered just in case. I work in medical field, and I know that unexpected things do happen occasionally during surgery.
I had surgery on a Tuesday. I was extubated fairly quickly (I barely remember it). The central lines and chest tubes were removed a few days later. If my INR had cooperated I would have got to leave that Saturday, but instead I was discharged on Monday once my INR was more therapeutic. Still pretty good for such a major surgery. Since I had a mechanical valve placed I will take Coumadin the rest of my life, but with this valve I will have to take much less. The valve was a little louder the first week, but I can barely hear it now. Occasionally, if I am sitting in a quiet room and sitting in the right position I can hear the click. Not bad at all.
Dr. Schaffer came by every day and checked on me. I found him to have a great bedside manner and would highly recommend him. I don’t believe I would be doing this well without their exceptional skill and expertise.
"
-- Dallas Book, Aortic Valve, Valve Replacement, Median Sternotomy, Root Replacement, 03/21/2017
"Dr. Schaffer is a Godsend. He is at the top of the chart for any and everything related to treatment of the heart. His extensive knowledge in this field is extraordinary. We are elated about the results of the surgery and the ongoing treatments. Dr. Schaffer exhibits excellent bedside manner, keeps us informed and interacts with us in a personable humane manner. We can't thank him and the staff enough for everything they've done and continue to do for us. We are forever grateful."
-- Cynthia Boone, Aortic Valve, Valve Replacement, Median Sternotomy, Transcatheter, 03/14/2017
"Aorta dissection with valve replacement. Scary time but Dr. Schaffer and Baylor Heart Hospital took great care of me."
-- Andrew Moore, Aortic Valve, Valve Replacement, Root Replacement, 02/14/2017
"My surgery went well. As with any surgery, there are risks. I blew off the advisory as I have had several surgeries but never any issues with complications. I paid the piper this time. Dr. Schaffer was a trooper, as well as the entire staff at Plano Heart Hospital. There is no doubt that they saved my life with Dr. Schaffer steering the boat. I was in the hospital for 16 days and he was there with me morning, noon, and night. His care, understanding of the family impact, and caring nature showed through. I would not hesitate to choose him again, but fortunately, I am in good shape and should not need to see him other than in a social situation."
-- Raymon Hunt, Aortic Valve, Mitral Valve, Valve Replacement, Median Sternotomy, Root Replacement, 02/01/2017
"Dr. Schaffer did a great job on my aortic valve replacement. He has a very reassuring and patient bedside manner and superb follow-up. My mast cell activation disorder required extra precautions and Dr. Schaffermade sure all the bases were covered before, during and after surgery. His office staff is by far the best group I've experienced, returning calls and providing information promptly and pleasantly. Plano Heart Hospital (affiliated with Baylor Scott and White but owned by the doctors) was the best. "
-- Robin Bradway, Aortic Valve, Valve Replacement, 01/31/2017
"Dr Justin Schaffer’s bedside manner made you feel comfortable and reassured that your surgery had been performed by the best.
His warm and caring personality made you feel all at ease, he made me feel like family. My surgical results were such that I got to keep my aortic valve. I did not get pneumonia and I did not have any stroke problems.
I am now eight years later doing very well. I’m still able to go scuba diving and if he were to read this, he would know who I am. I love Dr. Schaffer so much that on my two, consecutive yearly visits after my surgery, I had my wife photograph us.
Dr. Schaffer has my blessing and he will be forever my hero."
-- Joe Covey, Aortic Valve, Root Replacement, 01/18/2017
"I thought Dr. Schaffer and the team at Baylor Heart Hospital did a great job."
-- Daniel O'Hara, Aortic Valve, Valve Replacement, 01/11/2017
"In mid December 2016, I was diagnosed with Aortic Stenosis and was scheduled for surgery on Dec.29th. I first met Dr. Schaffer on the afternoon of Dec.28th, prior to my surgery the next morning. He explained in detail (using a model heart) just what was involved and when I left, I was confident I would be in good hands the next morning.
All went well and I had no problem with recovery. I saw Dr. Schaffer every day prior to my release one week later on Jan.4th. In fact I looked forward to his daily visits and discussion on how I was progressing. He is just a great guy and easy to talk to and listens well also.
I returned to see him on January 30th and received a full release back to active duty.On Feb. 22nd, I turned 87 and feel great, thanks to Dr. Schaffer and the whole staff and facilities of the The Heart Hospital Baylor Plano.
I can't say enough good things about my stay at that facility and the service and care provided by everyone involved."
-- John Hansen, Aortic Valve, Valve Replacement, 12/29/2016
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